Nyem los koom nrog ib qho kev tshwm sim nyob ze

Tig Tawm Tawm (nyem)

Nyem rau ntawm koj cov lus los txhais cov lus no:

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Xov xwm tawg taug kev Kev Lag Luam Kev Lag Luam Xov Xwm etn Xov Xwm Tsoom Fwv thiab Pej Xeem Tej Chaw Khoos Kas Xov Xwm Xov xwm kho mob Xov Xwm Thoob Ntiaj Teb rov tsim dua Lub Luag Haujlwm Saib Xyuas Kev Tshaj Tawm Tourism Ncig Teb Chaws Xov Xwm Xov Xwm Tsheb Thauj Mus Los Mus ncig teb chaws Ncig Teb Chaws Tshuab Xov Xwm Mus Ncig Hlau

9 tawm ntawm 10 ntawm cov neeg taug kev yuav xis nyob siv daim ntawv hla kev noj qab haus huv digital

9 tawm ntawm 10 ntawm cov neeg taug kev yuav xis nyob siv daim ntawv hla kev noj qab haus huv digital
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sau los ntawm Harry Johnson

Txoj kev kawm no qhia qhov tseem ceeb ntawm kev nkag siab txog kev ncig kev txhawj xeeb ntawm kev ceev ntiag tug, kev yooj yim ntawm kev siv thiab kev nyab xeeb

  • 41% ntawm cov neeg ncig tebchaws txaus siab yuav កក់ thoob ntiaj teb kev nyob hauv rau lub as thiv ntawm kev txwv tshem tawm
  • Cov ntawv hla tebchaws kev noj qab haus huv tuaj yeem yog cov khoom siv tseem ceeb hauv kev qhib kev mus ncig
  • 74% ntawm cov neeg taug kev tshawb fawb yuav txaus siab khaws lawv cov ntaub ntawv kev noj qab haus huv hauv tshuab hluav taws xob

Txoj kev tshawb nrhiav tshiab tau txhawb cov xov xwm kom txhawb nqa kev lag luam, nrog 41% ntawm cov neeg ncig mus ncig ua si rau kev ncig thoob ntiaj teb tsis pub dhau rau lub as thiv ntawm kev txwv tshem tawm.

Txoj kev tshawb no tseem qhia tau qhov tseem ceeb ntawm kev nkag siab txog kev txhawj xeeb txog neeg ncig chaw nyob ib puag ncig tus kheej, kev siv yooj yim thiab kev nyab xeeb.

Raws li tsoomfwv thiab kev lag luam taug kev tshawb xyuas cov txiaj ntsig ntawm daim ntawv hla kev noj qab haus huv digital, cov lus los ntawm cov neeg ncig pom meej: cov ntawv hla tebchaws digital yuav yog qhov tseem ceeb rau kev qhib kev mus ncig. Txoj kev tshawb nrhiav pom tias tsuas yog tshaj li 9 nyob rau hauv 10 (91%) cov neeg taug kev tshawb fawb tau hais tias lawv yuav xis nyob siv daim ntawv kho mob digital rau kev mus ncig yav tom ntej.

Qhov kev txhawb nqa kev tshawb fawb no muab kev txhawb zog kom ua tiav phiaj xwm rau daim ntawv hla tebchaws kev nyab xeeb uas yuav pab daws kev txhawj xeeb ntawm neeg ncig chaw. Txoj kev tshawb no tau tshaj tawm xov xwm zoo ntxiv rau kev lag luam tsuas yog tshaj li 2 nyob rau 5 tus neeg taug kev (41%) hais tias lawv yuav teev npe kev ncig thoob ntiaj teb tsis pub dhau rau lub lim tiam ntawm kev txwv tsis pub nqa tawm, uas qhia tias lub siab xav mus ncig tseem nyob siab.

Qhov kev soj ntsuam ntawm 9,055 cov neeg taug kev hauv Fabkis, Spain, Lub Tebchaws Yelemees, Is Nrias teb, UAE, Russia, Singapore, UK thiab Asmeskas tseem muaj cov ntawv ceeb toom rau kev lag luam nrog tshaj 9 hauv 10 (93%) cov neeg ncig teb chaws muaj qee qhov kev txhawj xeeb nyob li cas lawv cov ntaub ntawv kev noj qab haus huv rau kev mus ncig yuav tsum khaws cia.

Thaum nug txog kev txais yuav khaws cia thiab sib qhia cov ntaub ntawv kev noj qab haus huv digital, kev tshawb fawb pom tau:

· Tsuas yog li peb lub hlis twg (74%) ntawm cov neeg taug kev tshawb fawb yuav txaus siab khaws lawv cov ntaub ntawv kev noj qab haus huv hauv tshuab hluav taws xob yog tias nws ua rau lawv dhau los ntawm tshav dav hlau sai dua nrog kev sib tham tim ntsej tim muag.

· Tshaj li 7 hauv 10 (72%) cov neeg taug kev tshawb fawb kam yuav khaws lawv cov ntaub ntawv kev noj qab haus huv hauv tshuab hluav taws xob yog tias nws ua rau lawv taug kev mus rau ntau qhov chaw

· 68% ntawm cov neeg taug kev pom zoo tias lawv yuav qhia tawm lawv cov ntaub ntawv kev noj qab haus huv ntau dua yog hais tias cov dav hlua lawv nquag taug kev nrog txoj kev mus khaws lawv cov ntaub ntawv kev noj qab haus huv.

Txawm hais tias kev mloog zoo rau kev sib qhia cov ntaub ntawv tau siab, qhov kev lag luam ncig chaw yuav tsum xav txog kev txhawj xeeb txog neeg ncig ncig ntawm kev siv cov ntaub ntawv. Peb qhov kev txhawj xeeb tseem ceeb ntawm cov neeg ncig tebchaws yog:

Risks Kev nyab xeeb txog kev nyab xeeb nrog cov ntaub ntawv ntawm tus kheej raug nyiag (38%)

Concerns Kev ceev ntiag tug txog ib puag ncig cov ntaub ntawv noj qab haus huv xav tau kev qhia (35%)

Tsis muaj pob tshab thiab tswj cov qhov uas cov ntaub ntawv qhia tawm (30%).

Daim ntawv tshuaj ntsuam no tseem tshawb nrhiav yam kev daws teeb meem twg tuaj yeem daws kev txhawj xeeb ncig cov ntaub ntawv kev noj qab haus huv digital thiab taug kev yav tom ntej thiab cov txiaj ntsig tau pom:

· 42% ntawm cov neeg ncig teb chaws tau hais tias app taug kev uas tuaj yeem siv thoob plaws tag nrho cov lus yuav zoo txhim kho lawv cov kev ncig mus ncig tag nrho thiab rov ua kom lawv cov ntaub ntawv nyob hauv ib qho chaw.

· 41% ntawm cov neeg taug kev pom zoo rau kev mus ncig yuav txo qis lawv txoj kev ntxhov siab thaum mus ncig ua si

· 62% ntawm cov neeg ncig teb chaw yuav ntau dua siv lub app khaws lawv cov ntaub ntawv noj qab haus huv yog tias lub tuam txhab ncig tebchaws koom tes nrog cov tuam txhab saib xyuas kev noj qab haus huv uas ntseeg siab.

Txoj kev tshawb nrhiav yog qhov thib ob hauv cov lus nug ntawm cov neeg taug kev ncig chaw, qhov twg Amadeus coj kev kuaj xyuas txhua zaus ntawm cov neeg ua haujlwm lub siab xav thiab kev txhawj xeeb los pab rau kev lag luam rov tsim txoj kev taug mus rau txoj hauv kev zoo tshaj plaws. Daim ntawv soj ntsuam 2020 Rethink Travel tau qhia txog tias thev naus laus zis yuav pab tau li cas kom cov neeg taug kev muaj kev ntseeg siab thiab Amadeus rov mus xyuas cov lus nug no kom pom tias cov neeg ncig kev ntseeg muaj kev pauv hloov zoo li cas txij li lub Cuaj hli 2020. 91% ntawm cov neeg taug kev tam sim no hais tias thev naus laus zis yuav ua rau lawv txoj kev ntseeg siab mus ncig, nce ntxiv ntawm 84% lub Cuaj Hlis 2020.

Thaum nug txog qhov thev naus laus zis twg tuaj yeem ua kom muaj kev ntseeg siab mus ncig hauv 12 lub hlis tom ntej, cov kev daws teeb meem tau muab txawb tau yog qhov kev xaiv nrov, nrog rau peb yam txuj ci siab suav nrog:

Applications Mobile ntawv thov uas tau muab cov lus qhia txog kev taug kev thiab ceeb toom (45%)

· Kev them nuj nqi ntawm mobile (piv txwv li, Kua lossis Google Them, Paypal, Venmo) (44%)

Ing Kev caij tsheb npav (xws li coj koj daim npav nce rau hauv koj lub xov tooj ntawm tes) (43%)

Tsis muaj qhov tsis lees paub hais tias COVID-19 yuav txuas ntxiv rau txoj kev peb mus rau ntau lub hlis tom ntej, thaum nws cuam tshuam rau ntau lwm thaj chaw ntawm peb lub neej. Txawm li cas los tseem muaj qhov tsis paub tseeb, kev tshawb fawb zoo li qhov no txhawb kuv qhov kev cia siab tias peb yuav tsim rov qab taug kev zoo dua li yav dhau los. Kev sib koom tes thoob plaws tsoomfwv thiab peb cov kev lag luam yog tus yuam sij rau kev rov taug kev dua, raws li peb xa cov neeg mob kev cia siab raws li tau hais hauv daim ntawv tshuaj ntsuam Kev Tsim Kho Kev Noj Qab Haus Huv Digital, ua kom siv cov thev naus laus zis los pab kom muaj kev sib txuas lus thiab sib tiv

Txoj kev kawm no tau hais txog lub luag haujlwm tseem ceeb uas cov cuab yeej thev naus laus zis yuav los txhim kho kev mus ncig ua si. Peb tau pom ib qho kev hloov txij li peb qhov kev soj ntsuam dhau los, raws li cov neeg ncig chaw tam sim no tso siab rau kev siv xov tooj ntawm tes thiab tsis siv neeg, qhov chaw tseem ceeb uas yuav qhia meej rau cov neeg ncig kev ntseeg siab. Nws kuj tseem ceeb rau pom tias cov neeg taug kev qhib rau cov ntawv hla tebchaws kev nyab xeeb thiab sib faib lawv cov ntaub ntawv thaum lawv tsiv mus los ntawm txoj kev taug, thaum muaj txoj cai tiv thaiv kev nyab xeeb. Ntawm Amadeus, peb tau cog lus tias yuav rov tsim kho qhov kev lag luam zoo dua, ua ke nrog peb cov qhua thiab cov koom tes.